1. Who we are
Macidton Consulting Pty Ltd ABN [97 808 592 146]. Contact: privacy@macidton.com.au, PO Box, 45, Mount Eliza, VIC, 3930. Our website address is: https://macidton.com.au.
2. The information we collect
We collect your name, contact details, role, company, enquiry details, meeting notes, and billing information if you become a client. If you join our mailing list we collect your email and preferences. Our website collects technical data such as IP address, device, pages viewed and referral source via analytics. We do not collect sensitive information unless you provide it and it is necessary for a clear purpose you request.
3. How we collect
Directly from you through forms, email, phone, meetings and proposals. Indirectly through website analytics and calendar or meeting tools that you use to book with us.
4. Why we collect and how we use information
To respond to enquiries, provide consulting services, manage our relationship, improve our site and services, and send you updates where you have subscribed or would reasonably expect them. You can opt out of marketing at any time using the unsubscribe link or by emailing privacy@macidton.com.au.
5. Disclosing your information
We use service providers for email, file storage, calendaring, website hosting, analytics and CRM. Where needed we share your information with those providers under contract. If you are a client we may share information with your nominated partners only with your authorisation.
6. Overseas disclosure
Some providers store information overseas. Our current providers may process data in [Australia], [United States], [European Union] and other locations they operate from. We take reasonable steps so overseas recipients handle personal information in line with the APPs, including contractual safeguards.
7. Security and retention
We use reasonable technical and organisational measures to protect personal information. We keep enquiry records for up to 24 months, client files for 7 years after the matter ends, and marketing records until you unsubscribe or we prune inactive contacts, after which we delete or de-identify them unless the law requires longer.
8. Access and correction
You can request access to, or correction of, your personal information via privacy@macidton.com.au. We will respond within a reasonable time.
9. Anonymity
You may contact us without identifying yourself where it is practical to do so.
10. Cookies and analytics
We use only the cookies necessary for the site to work and to understand usage through [e.g., Google Analytics]. You can change your browser settings to block cookies. See your browser’s help pages for instructions.
11. Data breaches
If a data breach is likely to cause serious harm, we will notify affected individuals and the OAIC as required.
12. Complaints
Email privacy@macidton.com.au. If you are not satisfied you can contact the Office of the Australian Information Commissioner on 1300 363 992 or oaic.gov.au.
13. Changes to this policy
We will update this page and note the effective date when our practices change.